Customer Support

Customer Support

Strive to innovate and pursue customer satisfaction

Maxwel is adhering to the service philosophy of “serving customers sincerely, creating value with quality and service” and the service tenet of “striving to innovate and pursuing customer satisfaction”.

In order to ensure product quality and quality, Maxwel is continuing to increase research and development While breaking in, work closely with many institutions efficiently Maxwel cooperates with well-known Chinese consulting companies to strive to improve the company’s service quality and scientific management level. Passed ISO9001:2015 and ISO14001:2015

In addition, the service hotline is equipped with a team of more than 10 full-time service engineers ready to provide customers with technical consultation and after-sales. In addition, we adopt a three-level (A, B and C) model to manage customer information, and will follow up and call back regularly to ensure Effective information processing.


Technical Support
Enginneer on-site guidance within 48 hours

Business Support
Customer demand response within 24 hours
1 (773) 717-7990 (USA)


Complaints and Suggestions
One-stop solution providing